Customer Support and Warranty Claims

Have questions about your watch or want to file a warranty claim? Please fill in this form and a customer service representative will get back to you asap.

Please note: this form is for Airain Type 20 Meca-Quartz watches only. These watches were produced by Montrichard Group/E-Watch Factory Corp and each question or warranty claim will be forwarded to them. For questions or warranty claims for Airain Type 20 Re-Edition or Brown Limited Edition watches (made by Compagnie des Montres Lebois & Cie) click here.

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